Monday 21 March 2011

Form Personalization window goes beyond the current screen in Service Contracts

Hi All,

I was working on the form personalization for Price Adjustment in Service Contracts and I did find some strange issue which made me wonder, and took much of time in analysing this.

Here goes the details about this issue :

1. Navigate to Service Contracts
2. Click on Launchpad.
3. Open any existing Service Contracts
4.  Goto Tools -> Pricing Adjustments.
5.  Now interesting part, if your requirement is personalize the Pricing Adjustment screen.

You navigate : Help -> Diagnostics -> Custom Code -> Personalize.

The Form Personalization window goes beyond the Adjustment screen. i.e the focus is still on the Adjustment screen and not the Form Personalization.

So now, How do you go to Form Personalization window.When you close the current form, even the Form personalizations window gets closed too.

Here goes the solution to bring back the Form Personalization window : 

Goto Windows -> Select Form Personalizations(Service Contract Pricing).

Please refer the metalink, ID : 1193983.1 which clearly specifies about this issue.

Metalink ID 1193983.1

Hope this helps.............

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